Cancellation Policy

 

When booking an appointment 24 hours notice of cancellation of a session is required from the client. When less than 24 hours notice is given, full fees will apply except in circumstances of illness, accident or emergency. 

However, please note that when no contact is made with Charmaine Dunn Counselling via 0406 411 466 or charmaine.dunn11@gmail.com and you are a "no show" we reserve the right to charge the full fee.

Charmaine Dunn reserves the right to reschedule appointments at any time if it is deemed necessary due to illness or other unforeseen circumstances.